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Privacy policy

Please find below our privacy and cookie policy.

Our privacy and cookie policy

CPRE Hertfordshire is an independent charity, and is formally constituted as a Charitable Incorporated Organisation. CPRE Hertfordshire is also the county branch of the national CPRE organisation, CPRE The countryside charity. We stand up for the Hertfordshire countryside: to protect it from the threats it faces, and to shape its future for the better. We could not do this without support from people like you, and we are committed to protecting both your data and your privacy.

We want you to feel assured that any information you give us is held securely and safely, whether you are working for us, supporting us through membership, campaigning, making donations, volunteering, fundraising or attending events.

This policy outlines what data we collect, how we may use it and how we keep your data safe.

‘We’ or ‘us’ means CPRE Hertfordshire. Our office address is: 31a Church Street, Welwyn, AL6 9LWL. Our charity registration number is 1162419.

This Privacy and Cookie policy seeks comprehensively to cover the key areas relating to personal data held by us, but in the interests of clarity, it is not an exhaustive list of all our policies and practices in these areas.

This policy will change from time to time, as we keep up to date with legislation and regulation and to remain aligned with any relevant changes in our programmes and operations. If material changes are made, we will notify you by placing a prominent notice on the website. You can keep up to date by visiting these pages.

This text was last updated in November 2019.

If you are a member of CPRE, you may also wish to see national CPRE’s privacy policy.

Getting in touch

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. You also have the right to ask us to delete any personal information we hold about you. In some cases, we may be unable to delete data, such as if it is required for tax or Gift Aid purposes. In these cases, we will ensure that you are removed from future communications and processing. We are committed to ensuring you receive only those communications you choose.

For all questions or concerns regarding our Privacy Policy or the processing of your personal information, please do get in touch. You can write to The Data Protection Lead at the office address, above, or email office@cpreherts.org.uk, or call 01438 717587

Cookie consent

By using our website, joining or donating to us, you agree that, unless you have set your computer’s browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this policy.

For more information about how we use cookies on this site, please review our Cookie Policy below.

Why and how we collect your data

CPRE Members

When you become a member of CPRE, you join both the national office and your local CPRE branch. The branch will be automatically allocated according to your place of residence – or you can specify a preference at any time during your membership. Your contact details will be shared with your chosen branch so that they can keep you informed of local news and events, and invite you to their Annual General Meeting. As a local CPRE branch we receive the data described above from CPRE national office for those members allocated to or specifying CPRE Hertfordshire as their chosen branch.

When you give it to us directly

The vast majority of personal data we hold is given to us directly by our campaigners, supporters, and volunteers in the course of them interacting with us, our website or fundraising activities.

When we are working with a third party

We may work with fundraising sites such as Everyclick or Give As You Live. These independent third parties will only share your data with us when you have given permission for CPRE to contact you.

What data we collect

Personal information is any data that can be used to identify you. Data includes pictures. It can include also, but is not limited to, any of the data listed below.

Data protection law recognises that there are sensitive categories of personal information, such as health information, racial or ethnic origin, or religious beliefs or other beliefs. We would only collect sensitive personal information where there is a clear need to do so such as health information to enable participation in a challenge event. Before we collect any sensitive personal information, we will make it clear what information we are collecting and the purpose we are collecting it for.

Information we collect from you directly or from third parties with whom we work, may include:

  • name
  • address
  • email address
  • telephone number
  • contact preferences
  • bank account details for setting up a regular direct debit or standing order
  • credit card details for processing credit card payments
  • employer details for processing a payroll gift
  • taxpayer status for claiming Gift Aid
  • National Insurance number
  • marital status
  • health history
  • date of birth, age, and/or gender.

We may also collect and process information about your interactions with us, including details about our contacts with you through email, SMS, post, on the phone or in person. This might include the date, time, and method of contact, details about donations you make to us, events or activities that you register for or attend or any request for support.

We may also collect and record other relevant information you share with us about yourself, such as your interests or your affiliations with other charities, CPRE, the national charity, community or campaign groups, your Council or Planning Team.

Children’s data

We are committed to protecting the privacy of children and young people who volunteer with us, fundraise for us, attend events organised by us or engage on our website. Where necessary we will obtain the consent of a parent or guardian in order to collect and use personal data of children.

If you are a child and would like to get involved with CPRE, please obtain your parent’s or guardian’s consent before sending any personal information to any website or CPRE. Where we have activities for those under 18 we will ask your age. Please ensure you speak to your parent or guardian before taking part in these activities.

How we use your data

Campaigning for a beautiful, living countryside is something we cannot do without the help of people who share our passion. Raising funds, running campaigns and involving as wide a range of people as we can in our activities is hugely important to us.

We try to offer diverse ways to support and get involved, and use a range of channels to suit member and supporter preferences, such as our website, postal and email newsletters and information publications. We may also invite supporters to contribute to consultations or participate in research occasionally. We may email or telephone you provided you have given us your permission to do so, with campaign updates, membership renewal requests and occasional appeals. If you have not given us your permission we will not email or telephone you for these marketing purposes.

The law allows personal data to be legally collected and used by an organisation if it is necessary for a legitimate business interest of the organisation – as long as its use is fair and balanced and does not unduly impact the rights of the individual concerned. We will send relevant marketing by post on the basis that it is within our legitimate interests to do so. If you feel you would like to reduce the amount of post you receive from us or prefer not to receive postal marketing at all, simply contact our Data Protection Lead, at office@cpreherts.org.uk or call 01438 717587.

If you are a member of CPRE and request not to receive post, please note that we will continue to post legally required membership documents such as AGM notifications but you will not receive information materials such as our branch newsletter.

Data sharing with third parties

We do not share, sell or swap your information with other organisations for their own marketing purposes.

We may disclose your personal information if we are requested or required to do so by a regulator or law enforcement officer or to enforce or apply our rights (including in relation to our website or other applicable terms and conditions) or to protect CPRE, for example in cases of suspected fraud or defamation, or to comply with any other applicable legal obligation.

Keeping your personal information safe

We take appropriate physical and electronic measures to ensure that we keep your information secure, accurate and up to date.

Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to our website, so any transmission is at the user’s own risk.

How long will we keep your data

We remove personal data from our systems in line with our data retention policy. The length of time each category of data will be retained will vary on how long we need to process it, the reason it is collected, and in line with any statutory requirements.

After this point the data will either be deleted or rendered anonymous. In certain specific situations, for example where a supporter has kindly pledged a legacy to CPRE in their Will, we will maintain their details up to the time when we need to carry out the legacy administration and communicate effectively with their family.

Some of the reasons why we may contact you

  • Process donations or other payments
  • Notify you of opportunities to get involved in your local area e.g. volunteering opportunities
  • Ask you to support one of our campaigns e.g. signing a petition or lobbying your MP
  • Ask you to donate to one of our appeals
  • Reclaim tax on your donations by claiming Gift Aid
  • Send you publications such as our newsletter
  • Update you on our work through email newsletters
  • Invite you to take part in a raffle or other gaming opportunity
  • Participate in fundraising and other events

If at any time you wish to change the information you receive from us or how you are contacted for marketing purposes you can let us know, by calling our office on 01438 717587 or e-mailing office@cpreherts.org.uk.

Cookie Policy

Effective Date: 20-Jan-2024
Last Updated: 20-Jan-2024

 

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Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

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